Voice AI for logistics operations
More deliveries. Fewer driver calls.
Automate dispatch confirmations, delivery status calls, and customer notifications — so your operations team can focus on moving packages, not phones.
Use cases
What Magana handles for you
Dispatch confirmation
Automatically call drivers and customers when a package is dispatched, confirming address and delivery window.
Delivery status updates
Proactive outbound calls when deliveries are delayed, rescheduled, or require customer action.
Post-delivery feedback
Call customers within 2 hours of delivery to collect ratings and flag issues before they become reviews.
How it works
Live in under a day
Connect your dispatch system
Trigger outbound calls from your TMS or logistics platform via Magana's webhook API.
Personalise each call
Pass customer name, parcel ID, driver name, and ETA into each call. Every call feels hand-crafted.
Log outcomes back
Delivery confirmed, customer unavailable, rescheduled — outcomes write back to your system automatically.
Built for Logistics & Delivery
Features that matter
Trigger from any logistics platform
Webhook API lets your TMS trigger calls on any event: dispatch, delay, out-for-delivery, delivered.
Pre-call variable injection
Pass parcel ID, customer name, ETA, and driver details into every call automatically.
Failed delivery handling
If the customer is unavailable, the agent captures a preferred redelivery time and logs it.
Volume without limits
Scale plan handles 100+ simultaneous calls. Black Friday? Flash sales? Covered.
Integrations
Plugs into what you already use
Ready to automate your calls?
Start free. No card required. Your first agent live in under a day.