Blog
Insights from the Magana team
Engineering deep dives, product thinking, and what we're learning about voice AI in Africa.
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Tutorial
How to Build Your First AI Phone Agent in 15 Minutes
No voice AI experience needed. In this guide, we'll build a complete appointment-booking agent for a Lagos dental clinic — from empty dashboard to live phone calls.
David Shemang 10 min read
Engineering
Nigerian Telephony for Voice AI: +234 Numbers, Latency, and What Actually Works
Building a voice AI product for Nigeria is not the same as building one for the US. Latency, number provisioning, audio quality, and regulatory requirements are all different. Here's what we've learned.
David Shemang 12 min read
Product
Voice AI vs. IVR: Why Your Customers Deserve Better Than "Press 1"
The Interactive Voice Response system has been torturing customers since 1973. Voice AI is not a better IVR — it's a fundamentally different thing. Here's what changes when you make the switch.
David Shemang 6 min read