Platform overview
Everything you need to deploy voice AI in Africa
One platform for building, deploying, and analysing AI phone agents — with Nigerian infrastructure, African language support, and compliance built in.
Agents that understand context, not just keywords
Write a system prompt describing what your agent should do. Magana handles the rest — speech recognition, conversation management, tool calls, and TTS output. No scripting, no flow diagrams. Just natural conversation.
- Handles natural speech, interruptions, and topic changes
- Built-in conversation controls: idle timer, latency filler, barge-in
- End-call detection with configurable reasons and farewells
- Inbound and outbound call support
Your agents can actually do things mid-call
Webhook actions let your agent fetch live data, verify payments, update records, or trigger workflows — all during the conversation. The caller waits while the action runs, then hears the result spoken back.
- Custom webhook actions — any REST API
- Information extractor — collect structured data (names, dates, amounts)
- Call transfer — cold transfer to a human with a spoken handoff message
- Blocking mode with configurable spoken hold message
Your agent knows your business
Upload PDFs, paste text, or add URLs. Content is chunked and embedded using Voyage AI, then retrieved per turn using RAG. Your agent answers questions about your products, policies, or processes without hallucinating.
- PDF, DOCX, TXT, and URL sources
- Voyage AI embeddings for high-quality retrieval
- Per-agent knowledge base isolation
- Documents can be updated without redeploying
Nigerian +234 numbers, ready in seconds
Search, purchase, and manage +234 numbers directly from your dashboard. Inbound calls route instantly to your assigned agent. Enterprise customers can port existing numbers or connect via SIP trunk.
- +234 Nigerian numbers on all plans
- Inbound routing to any agent
- Number search by area code
- Enterprise: BYOT via SIP trunk
Know what's working and what isn't
Every call is automatically analysed after completion. Sentiment scoring, success classification, and AI-generated summaries land in your analytics dashboard. Flag calls for human review with one click.
- p50/p95 response latency charts
- Call success rate and end-reason breakdowns
- AI sentiment and summary per call
- Review queue with resolve/dismiss actions
Built for NDPR from the ground up
Data residency within Nigeria. All transcripts and recordings encrypted at rest. Per-workspace secrets vault for API keys. Designed to meet NCC and NDPR requirements — not as an afterthought, but as a core constraint.
- Data residency: Nigeria-hosted infrastructure
- Encrypted transcripts, recordings at rest
- Workspace-isolated secrets vault
- Audit-ready call logs and retention controls
Ready to build your first agent?
Start free. No card required. First agent live in under a day.
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